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Affiliate Program - Frequently Asked Questions

Touchstone Research Store has compiled this info so that you may be better informed about our affiliate program.
If you have any questions please Contact Us for more information.


Frequently Asked Questions

Who is Touchstone Research Group LLC?
Touchstone provides personal research services to Lawyers, Authors, Journalists and Scholars, Private Investigators, Employers, Corporations (Corporate Histories), Banks and Financial Institutions, Film and Documentary Producers, Veterans (DD214 and other military records) and other Private Individuals. Touchstone's researchers/historians have worked in the world's major archives and records repositories.

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What is an affiliate program? How does it work?
An affiliate program is a revenue sharing program where the affiliate (that's you!) drives traffic to a merchant's web site (that's us!) in exchange for referral commissions. When a visitor to your site clicks on the affiliate link to our site and completes a purchase, you get a commission on every item they buy!

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How much will I earn?
All new affiliates can earn commissions of up to 10% based on performance.

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How can I check on my sales?
All affiliates are provided with sophisticated suite of tools that will allow you to check traffic, click-throughs, and earnings that resulted from your site.

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When are commissions earned?
All Affiliate monies due for orders generated as a result of Affiliate links/Web Site will be held for 30 days after the Shipping Date of an order. Orders are typically fulfilled 1-7 days after an order is placed. This allows us ample time to compensate for any customer follow-up, refunds or canceled orders.

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When do I get paid?
Unlike many web affiliate programs, that pay quarterly or even less frequently, Touchstone believes that affiliates deserve timely payment, and so checks are issued within ten days of the month's end for sales earned in the previous month, at a low $50 threshold.

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What else do I get out of this?
In addition to an important new revenue stream, you'll add content that will literally add value to your site. You can simply refer visitors to us with a link, but you'll earn more if you actually feature specific products and services.

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Who can participate?
Just about anybody! Whether you run a large commercial web site, a small personal blog, a non-profit site, or anything in between you're welcome to apply to join the program. We also welcome owners of opt-in e-mail newsletters.

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Am I guaranteed acceptance into the program?
No. Anyone can submit an application, but we do reserve the right to pick and choose our partners based upon website review.

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Does it cost anything to participate?
No! As long as you are an active affiliate, all you need to do is keep linking and collect your commissions.

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Is there anything else I need to know?
Yes. By participating in the Touchstone affiliate program, you agree to our supplemental Terms and Conditions. Please contact us if you have any questions about these Terms and Conditions.

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How do I get started?
Just click here. You can be up and running in less than ten minutes, and then you'll get your first commission check within ten days after the end of the first full month of business.

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How do I contact Touchstone regarding the affiliate program?
The best way to contact us if you have any questions or problems is to e-mail us at affiliates@touchstoneresearchgroup.com. You may also call to speak with our Affiliate Manager, Jen Frazier at 800-At-DD214 (800-283-3214) or 646-530-8767.

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